Corporate social responsibility

Corporate social responsibility (CSR) is the responsibility borne by companies as regards the effects they have on society. It can be defined as a continuous process of improvement, in which companies incorporate social, environmental and economic considerations into the overall management of the company in a voluntary, systematic and coherent way.

In the context of CSR, companies are no longer evaluated only from an economic perspective, but also from a societal and environmental one. Consultation with the company's stakeholders is an integral part of this process.

CSR is based on a range of tools - norms, standards and labels - which make it possible to measure the authenticity of these practices and their added value, and to maximize their effects for both the company and society.

CSR 2.0 is a more recent concept, also called Creating Shared Value.

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