Consumer rights – “know & use your rights”

What is the deadline for returning an item purchased online within the European Union? Subject to which conditions? How to avoid possible pitfalls online? As the number of online transactions increases, it is not always easy to find your way, but fortunately Your Europe has the answers.   
During its digital roadshow, the Your Europe portal is organizing a 100% online event on Thursday, 27 May from 2 to 3:30 pm. This exchange will help us become more familiar with our rights regarding different topics, such as new e-commerce rules, tips for making purchases online, shopping in the context of Covid-19 or the challenges of sustainable consumption. 
This event is organised together with the FPS Chancellery of the Prime Minister and will be held in French and Dutch. It will bring together three Belgian online influencers, Claire Marnette (Milkywaysblueyes), César Casier and Daniela Prepeliuc, as well as a legal expert from the FPS Economy specialising in consumer rights for online purchases and in unfair commercial practices, Ms. Jessica De Pauw.

This is a great opportunity to showcase the new features of Your Europe.

But what exactly is Your Europe?  It is an initiative of the European Commission intended to be the single digital gateway for citizens and businesses to all the authentic resources they need to live, work, study, buy or do business in Europe. 
To participate, on Thursday 27 May, at 2 PM, go to the page:
You can already consult the detailed program of the event and the biography of each influencer.